MamaRise!

Privacy Policy

1. Introduction

Your privacy matters deeply. This policy explains how your personal information is collected, used and protected when you visit this website or work with me. It’s written with clarity and compassion so you can feel informed and safe.

By using this website or booking a session, you’re agreeing to the practices described here.

2. What Information Is Collected

I collect only the information that is genuinely needed to offer you a supportive, ethical service. This may include:

  • Your name and contact details

  • Information you share when booking or enquiring

  • Relevant health or wellbeing information you choose to disclose

  • Notes from our sessions (kept minimal and respectful)

  • Payment and invoicing details

  • Website usage data (via cookies or analytics tools)

Everything collected has a purpose, and nothing unnecessary is gathered.

3. How Your Information Is Used

Your information is used to:

  • Provide hypnotherapy and wellbeing services

  • Manage bookings, payments and communication

  • Keep appropriate records in line with professional and insurance requirements

  • Improve the website and user experience

  • Meet legal or regulatory obligations

I do not sell, trade, or share your information with third parties for marketing.

4. Confidentiality & Sensitive Information

Anything you share in sessions is held with care and confidentiality.
Sensitive information, such as health details or personal stories, is treated with the highest respect.

Confidentiality may only be broken if:

  • Required by law

  • There is a clear and immediate risk of harm to you or someone else

If possible and safe, I will always aim to discuss this with you first.

5. Legal Basis for Processing

Under UK GDPR, your information is processed on the following lawful bases:

  • Consent – when you choose to share information or sign up for communication

  • Contract – to deliver the services you have booked

  • Legitimate interests – such as maintaining records for professional practice

  • Legal obligation – where required by law or regulatory bodies

6. How Your Information Is Stored

Your information is stored securely using password‑protected systems and encrypted devices where possible.
Paper notes (if used) are kept in a locked, private space.

Information is kept only for as long as necessary:

  • Client records: typically, 7 years (or as required by insurance/professional bodies)

  • Email enquiries: deleted when no longer needed

  • Website analytics: stored according to the provider’s retention policy

7. Sharing Your Information

Your information is not shared with anyone unless:

  • You have given explicit consent

  • It is required by law

  • It is necessary to protect your vital interests or the safety of others

Trusted third‑party services (e.g., payment processors, booking platforms) may process data on my behalf, but they are required to keep it secure and compliant.

8. Cookies & Website Analytics

This website may use cookies or analytics tools to understand how visitors use the site.
These tools help improve accessibility, flow, and content.
You can adjust your browser settings to refuse cookies if you prefer.

9. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data held about you

  • Request corrections to inaccurate information

  • Ask for your data to be deleted (in some circumstances)

  • Withdraw consent at any time

  • Request a copy of your data

  • Object to certain types of processing

To exercise any of these rights, simply contact me.

10. Children’s Privacy

This website and service are not intended for individuals under 18 unless parental or guardian consent is provided.
Any information relating to young people is handled with additional care.

11. Links to Other Websites

Occasionally, I may share links to external resources.
I cannot be responsible for the privacy practices of those sites, so I encourage you to review their policies if you visit them.

12. Changes to This Policy

This Privacy Policy may be updated from time to time to reflect changes in practice, law, or technology.
The most recent version will always be available on this website.

13. Contact

If you have questions, concerns, or would like to exercise your data rights, you are warmly invited to get in touch.